E-commerce

Sell more without adding manual work.

Online retail lives or dies on discovery and follow-through. We connect your store, marketing and customer communication so more browsers become buyers, and more buyers come back.

Where it goes wrong

Common problems in e-commerce.

  • Traffic arrives but checkout abandonment is high.
  • Customer questions on WhatsApp and DMs go unanswered.
  • Order status and delivery updates are manual and inconsistent.
  • No clear view of which products and channels actually make money.

Automation opportunities

Remove the manual work.

  • Cart and checkout recovery messages
  • Automated order and delivery updates
  • WhatsApp and DM enquiry handling
  • Stock and reorder alerts

Growth opportunities

Reach better customers.

  • Product and category SEO
  • Google Shopping and Meta Ads
  • Email and WhatsApp retention flows
  • Review and referral prompts

Website needs

Build the front door.

  • Fast, mobile-first storefront
  • Clear product and category structure
  • Payment and delivery options customers trust
  • Analytics tied to sales

Examples

What this looks like in practice.

  • A craft retailer turning social enquiries into tracked orders.
  • A product brand using follow-up flows to recover abandoned carts.

Relevant services

What we would bring in.

  • E-commerce
  • Growth Marketing
  • AI Automation
  • Content & Creative

Tell us what needs fixing.

We’ll work out what should be automated, improved or rebuilt for your business.

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