Privacy Policy

Who we are

Digital Social Kenya is a digital growth and automation company based at Mi Vida, Garden City, Nairobi, Kenya. You can contact us at info@digitalsocial.co.ke or +254717900954.

What this policy covers

This policy explains what information we collect through this website, why we collect it and how we handle it. It applies to enquiries and assessment submissions made through the site.

Information we collect

• Information you provide through forms: name, business name, email address, phone number, website address, the service you are interested in and your message.
• Responses you provide in the automation assessment.
• Technical information such as the page you submitted from, basic device and browser information, and marketing parameters (for example UTM tags) where present in the link you arrived through.

Why we collect it

• To respond to your enquiry and provide the services you ask about.
• To understand how visitors use the site so we can improve it.
• To keep a record of enquiries for legitimate business purposes.

Legal basis

We process your information on the basis of your consent (when you submit a form), our legitimate interest in responding to business enquiries, and to take steps you request before entering into an agreement.

How long we keep it

We keep enquiry records for as long as necessary to deal with your request and for a reasonable period afterwards for business records. You can ask us to delete your information at any time.

Sharing

We do not sell your information. We may share it with service providers who help us operate the website and communicate with you (for example email and hosting providers), and where we are legally required to do so.

Your rights

You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it. Contact info@digitalsocial.co.ke to make a request.

Cookies and analytics

This site may use essential cookies to keep forms secure. Where analytics is enabled, we use privacy-conscious settings and do not use the data to identify you personally. Analytics identifiers are configured through environment settings and are not embedded in the source code.

Security

We use reasonable technical measures to protect the information submitted through this site, including secure transport, input validation and access controls. No online system can be guaranteed completely secure.

Changes

We may update this policy from time to time. The date at the top shows when it was last changed.